2k26 Privacy Policy — User Data Protection
This Privacy Policy explains how 2k26 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to managing your data transparently and responsibly, in line with best practices in data protection.
Last updated: 2026. Applies to all 2k26 platform users in Malaysia.
1. Information We Collect
Account Information
During registration, 2k26 collects the information needed to set up and verify your account. This includes your full name, date of birth, phone number, email address (if provided), and the bank account details in your name used to process withdrawals in Malaysian Ringgit (RM).
Device & Browser Information
When you access the 2k26 platform via a browser or mobile app, our systems automatically record certain technical information. This includes device type, operating system, browser type and version, IP address, time zone, and log-in session data. This information is used for security purposes and to ensure the platform functions correctly on your device.
Payment Information
To process deposits and withdrawals in MYR, we retain information related to your payment method — including bank name, bank account number (for withdrawals), and transaction records. We do not store credit or debit card details directly; all transactions are processed through certified payment providers such as FPX and DuitNow.
Platform Usage Data
We also record user activity data within the platform, such as markets browsed, access dates and times, and general interaction patterns. This data is used in aggregate for platform improvements and is not linked to individual identities for external marketing purposes.
2. How We Use Your Information
Information collected by 2k26 is used solely for purposes related to platform operations and services provided to users. The primary purposes for data use are as follows:
- Account Management: Verifying user identity, processing registrations, managing log-ins, and ensuring account security.
- Transaction Processing: Processes MYR deposits and withdrawals accurately and securely to verified account holders.
- Customer Support: Enables the 2k26 support team to assist users with account or transaction-related enquiries.
- Platform Security: Detecting suspicious activity, preventing fraud, and protecting user accounts from unauthorised access.
- Service Improvements: Understanding general usage patterns to improve the platform's interface and functionality.
- Legal Compliance: Meeting applicable legal compliance obligations in Malaysia where required.
2k26 does not sell, rent, or use users' personal data for third-party advertising purposes without their explicit consent.
3. Cookies & Tracking
Cookie Usage
The 2k26 platform uses cookies — small text files stored on your device — to enhance the user experience and ensure the platform functions properly. Cookies are used for the following purposes:
- Session Cookies: Keeping you logged in during an active session so you do not need to sign in again each time you navigate to a new page.
- Preference Cookies: Remembering your language settings and display preferences for future visits.
- Analytics Cookies: Recording aggregated usage data that helps us understand how users interact with the platform for improvement purposes.
Managing Cookies
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality — for example, you may need to log in again each time you access 2k26. We do not use third-party cookies for behavioural advertising or cross-site tracking purposes.
By continuing to use the 2k26 platform, you agree to the use of cookies as described in this policy.
4. Data Storage & Security
Retention Period
Account data and transaction records are retained for as long as your account remains active. Once an account is closed, your personal data will be kept for the minimum period required for legal compliance and the resolution of any outstanding claims or disputes, after which it will be securely deleted or anonymised.
Security Measures
2k26 implements a range of technical and procedural security measures to protect user data:
- SSL encryption for all data communications between users' devices and our servers.
- Strict access controls — only authorised personnel may access user data, and only for designated purposes.
- Continuous monitoring for suspicious login activity and unauthorised access attempts.
- User passwords are never stored in plain text — they are processed using secure hashing methods.
While we take reasonable steps to protect your data, no digital system can be guaranteed 100% secure. Users are also responsible for keeping their passwords confidential.
5. Sharing with Third Parties
2k26 does not sell or commercially exploit users' personal data to third parties. However, there are limited situations where information may be shared:
Payment Service Providers
To process MYR deposits and withdrawals, the necessary transaction information is shared with certified payment service providers such as FPX and DuitNow. These providers are bound by their own security and privacy policies, which comply with Malaysian financial standards.
Legal Requirements
2k26 may be required to disclose certain user information to authorities or law enforcement agencies in the event of a valid court order or legal requirement. In such circumstances, we will notify users where permitted by law.
Business Transfer
In the event of a business restructuring, user data may be transferred as part of the platform's assets. In such cases, users will be notified in advance and an updated privacy policy will be published clearly.
6. User Rights & Contact Us
Your Rights Over Personal Data
As a 2k26 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you. Such requests can be submitted via our support email.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. For basic details such as your phone number, you can update these directly through your account settings.
- Right to Erasure: You may request the closure of your account and deletion of your personal data, subject to record-keeping obligations required by law. Such requests will be processed within a reasonable timeframe.
- Right to Object: You have the right to object to the processing of your data for any purpose that is not essential to the operation of your account.
Amendments to the Privacy Policy
2k26 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material amendments via a notice on the platform or through appropriate communication channels. Continued use of the platform after amendments are published will be considered acceptance of the updated policy.
How to Contact Us
For any questions regarding this Privacy Policy, data access requests, corrections, or deletion of your personal information, please contact the 2k26 support team:
Email: [email protected] — we will endeavour to respond within a reasonable timeframe. For general platform enquiries, you may also refer to FAQ page us.
Privacy Enquiries or Account Support?
Contact the 2k26 team at [email protected] or visit Frequently Asked Questions for instant answers. Creating a new account is free.